Privacy Policy
Clínica Dr. Jes
At Clínica Dr. Jes, we deeply value the trust our patients place in us. For this reason, we are committed to protecting the personal and medical information they share with us.
This policy clearly explains what data we collect, how we use it, and what your rights are as the data subject.
Data Controller
The entity responsible for handling personal data is:
INVERSIONES SIERRA MEJIA & CIA S.A.S
Tax ID (NIT): 811046454-0
Contact email:
This company is responsible for ensuring the proper, secure, and confidential use of the information provided by patients, users, and website visitors.
Information We Collect
When you interact with our website or our services, we may collect information such as:
First and last name
Phone number
Email address
City of residence
Information related to your medical consultation
Information needed to schedule an evaluation
In some cases, we may also collect technical browsing information when you visit our website.
How we use the information
The information collected is used to provide better care to our patients and users.
Among the main uses are:
Patient Care
Enabling our medical or administrative team to answer questions or provide initial guidance.
Appointment Scheduling
Scheduling medical evaluations or responding to requests submitted through the website.
Communication with Users
Sending information related to services, appointments, or follow-up on requests made by users.
Website Improvement
Analyzing website usage to improve the browsing experience and provide more useful information to patients.
Data Protection
Dr. Jes Clinic implements security measures to protect personal information from unauthorized access, loss, or misuse.
These measures include:
Digital security systems
Information access controls
Internal confidentiality protocols
Database protection
We are committed to keeping our patients’ information secure and confidential.
Use of technology tools
Our website may use technological tools that help improve the user experience, such as:
web analytics tools
digital communication tools
customer management systems
These tools are used solely for the purpose of improving customer service and the user experience.
Links to other websites
Our website may contain links to external sites.
Clínica Dr. Jes is not responsible for the privacy policies or content of third-party websites.
We recommend that you review the privacy policies of each site you visit.
User rights
As the owner of your personal data, you have the right to:
Access the information we have on file about you
Request that your data be updated or corrected
Request that your data be deleted when possible
Withdraw your consent to the processing of your personal data
To exercise these rights, please contact us.
Contact for privacy inquiries
If you have any questions regarding this policy or the handling of your personal information, please contact us at:
Our team will address your request in accordance with current Colombian regulations.
Updates to this Policy
This privacy policy may be updated as necessary to reflect changes in the law or improvements to our processes.